Description
Provides student with the necessary communication skills such as active listening, communicating nonverbally, giving and receiving feedback, and understanding diverse communication styles. Challenges students to engage in problem solving for the workplace, as well as conflict management and people skills. Teaches students how to write memos, resumes and other workplace-related documents. Includes experience in mediation, memo writing, and working in role playing situations with difficult employees or supervisors. Includes sections on working with difficult people, communicating with international companies and people, conflict resolution and using technology to communicate. This course meets the speech requirement for non-education majors in the general education requirements.