Continuous Quality Improvement (BA 561)
Session: 2006-2007 Term III
Faculty
There is not currently a faculty member for this course
Schedule
Sat, 8:00 AM - 1:30 PM (1/8/2007 - 3/3/2007)
Description
Continuous Quality Improvement (CQI) will be examined both as a concept and a process. The course material includes how CQI applies to organizations from all sectors, the new emerging paradigms that are respresentd by CQI, a focus on customers, an understanding of variation, the needed cultural change for a successful CQI implementation, as well as case studies. Emphasis will be placed on practical application of CQI concepts as they apply to organizations.